Chemical Demilitarisation Branch/Verification Division

Summary

The mission of the Organisation for the Prohibition of Chemical Weapons (OPCW) is to implement the provisions of the Chemical Weapons Convention (CWC) in order to achieve a world free of chemical weapons and of the threat of their use, and in which cooperation in chemistry for peaceful purposes for all is fostered. In doing this, the ultimate aim is to contribute to international security and stability, to general and complete disarmament, and to global economic development.

OPCW (Client) approached SEAK Global to request 30 satellite tracking devices that could be fixed to a framed ISO tank container for HAZMAT (Hazardous Materials), in order to enable monitoring during transportation via land and sea.

SEAK’s Common Operating Platform (COP) required visibility of the trackers at all time so it could be monitored remotely from several locations at once.

In addition and due to the highly sensitive nature of this task, training would be provided to all stakeholders at OPCW to operate the secure platform.

Challenge

Goals and Objectives Performance – Delivery (Client valued) processes were constantly evaluated and improved by the use of a simple tracking platform resulting in efficiency, effectiveness, and flexibility.

Project scope, cost, and schedule was reviewed throughout the project to achieve the Client’s objectives whilst delivering quality and customer satisfaction.

Success Criteria Performance – After consultation with the Client, delivery of a simple solution was agreed, taking into account three prime criteria: functionality (quality), time, and cost deliverable within 7 working days.

Milestone and Deliverables Performance – Majority of deliverables were achieved with high quality and Client satisfaction well within the agreed time frame.

Only area of concern was lack of testing on the device prior to delivery to the Client, resulting in additional ad-hoc testing in the UK and the introduction of a third party to install the devices on containers.

Project Schedule Control Process – Project status was determined and assessed continuously by referencing completed deliverables against planned iterations alongside a retrospective review at the end of each iteration.

Project Schedule Corrective Actions – At Client’s request, the project schedule was adjusted by 30 days due to delay in availability of a vessel for shipment to Client’s location.

The Solution

The SEAK Global project team captured the container tracking configuration for future projects using specified C-trackers.

Client has removed all trackers from ISO container and retained for future projects.

Risk Management – Project completed with all ISO containers successfully relocated in Northern Europe and Client has retained all tracking hardware for future use.

Quality Management – SEAK Global had already developed an effective plan and processes, including quality assurance and quality control procedures, to achieve Client objectives.

  • Provided documents in the risk management plan.
  • Developed performance measure thresholds to ensure agreement on the definition of success relative to Quality Objectives.
  • Ensured customer endorsement of all quality objectives included in the Quality Management Plan.
  • Communication between the Client and SEAK Global was effective due to limited people involved in the decision process and Client instructed on project timings.
  • Customer Expectation Management – Client clearly communicated their expectations from the start during the meeting in London and these were followed throughout the project.

The Results

The Client’s satisfaction at the result saw them request to retain all C-Trackers used throughout the project from SEAK Global.

SEAK Global provided a simple and effective tracking platform, well suited to the Client’s needs as it required limited operator training and easily-navigable monitoring from numerous remote location at any one time.

Limited further development and management required by provider or Client to maintain operational security.

Improved knowledge on tracker programming and limitation would assist future short notice project where limited time for testing is available.