Chemical Demilitarisation Branch/Verification Division

Summary

The mission of the Organisation for the Prohibition of Chemical Weapons (OPCW) is to implement the provisions of the Chemical Weapons Convention (CWC) in order to achieve the OPCW’s vision of a world that is free of chemical weapons and of the threat of their use, and in which cooperation in chemistry for peaceful purposes for all is fostered. In doing this, the ultimate aim is to contribute to international security and stability, to general and complete disarmament, and to global economic development.

OPCW approached SEAK Global by web enquire. OPCW requested 30 Satellite tracking devices that could be fixed to a framed ISO tanker container for HAZMAT (Hazardous Materials), in order to enable monitoring during transportation via road & sea.

The PR!SM Platform required visibility of the trackers so it could be monitored at several locations.

In addition and due to the sensitive nature of this task, training would be provided to all stakeholders at OPCW to operate the SEAK system.

Challenge

Goals and Objectives Performance – Delivery (customer valued) processes were constantly evaluated and improved by the use of a simple tracking platform resulting in efficiency, effectiveness, and flexibility.

Project scope, cost, and schedule was reviewed throughout the project to achieve the client’s objectives whilst delivering Quality and Customer Satisfaction.

Success Criteria Performance – After consultation with the client, deliver a simple solution, taking into account three prime criteria, functionality (quality), time and cost and delivered in 7 working days.

Milestone and Deliverables Performance – Majority of deliverables were achieved with high quality and customer acceptance within the agreed time frame.

Only area of concern was lack of testing on the device prior to delivery to the client, resulting in some Ad-hoc test in the UK & the reliance of a third party to install the devices on containers.

Project Schedule Control Process – Determine current status of project based on completed deliverables against planned iteration & at the end of each iteration conduct retrospective review.

Project Schedule Corrective Actions – On client’s request, the project Schedule was adjusted by 30 days due to delay in availability of a vessel for shipment to client’s location

The Solution

The SEAK Project team captured the container tracking configuration for future projects using specified C-trackers.

Client has removed all tracker from ISO Container and will store for future Projects.

Risk Management – Project completed with all ISO container successfully located in Northern Europe and client has retained all hardware (tracker) purchased.

Quality Management – SEAK already had develop an effective plan and processes, including quality assurance and quality control procedures to achieve client objectives.

  • Provided documents in the risk management plan.
  • Developed performance measure thresholds to ensure agreement on the definition of success relative to Quality Objectives.
  • Ensured customer endorsement of all quality objectives included in the Quality Management Plan.
  • Communication between the client & SEAK was effective due to limited people involved in decision process and client was lead on project timings.
  • Customer Expectation Management – Client clearly communicated their expectations from the start during the meeting in London & these were followed throughout the project.

The Results

The client now retains all C-Trackers purchased at start of project from SEAK.

SEAK provided a simple tracking platform, which worked well for the client as it required limited training and easier system to operate with all assets visible within 3 clicks.

Limited development and management required by provider / client, maintain operational security.

Improved knowledge on tracker programming & limitation would assist future short notice project where limited time for testing is available.